Responsible Gaming at 1baji
At 1baji, we believe that gambling should always be an enjoyable form of entertainment — not a source of financial stress or personal harm. Our responsible gaming programme gives every Bangladesh player practical tools to stay in control of their play: deposit limits, time-out features, self-exclusion, and direct access to support. We take our duty of care seriously.
18+ Age Restriction Policy
1baji operates a strict 18+ policy. No person under the age of 18 is permitted to open an account, deposit funds, place bets, or play casino games on the 1baji Platform under any circumstances. This is not merely a platform rule — it reflects our genuine commitment to protecting young people from the potential harms associated with gambling.
Every new player is required to complete identity and age verification (KYC) before making their first deposit. During the KYC process, you will be asked to submit a valid government-issued identity document — such as your Bangladesh National Identity Card (NID), birth certificate, or passport — confirming that you are aged 18 or above. Accounts that cannot be verified as belonging to an adult aged 18 or over will be permanently suspended and any unprocessed deposits returned.
Protecting Minors in the Household
If you share a device with other household members — including children or teenagers — it is your responsibility as the account holder to ensure that they cannot access your 1baji account. We recommend the following precautions:
- Always log out of your 1baji account when you are not actively using the Platform.
- Never save your 1baji password in a shared browser or on a shared device.
- Enable device-level screen lock and parental controls on any device used by minors.
- Do not share your account username or password with any other person, including family members.
- Consider using third-party parental control software (such as Net Nanny or Kaspersky Safe Kids) to block gambling-related sites on devices accessible to children.
If 1baji has reasonable grounds to suspect that an account is being used by, or on behalf of, a person under 18, the account will be suspended immediately pending investigation. All betting activity during the suspension period will be voided and any balance held securely until the matter is resolved.
KYC Verification Required
All 1baji players must verify their age using a Bangladesh NID, passport, or other government-issued photo ID before their first deposit is processed. Verification is free and typically completed within a few hours.
Safe Gambling Tools Overview
1baji provides a suite of free, self-service responsible gaming tools that every registered player can access directly from their account settings. These tools are designed to give you meaningful control over your gambling activity — before a problem develops, not after. You do not need to explain yourself or justify your decision to use any of these tools. They are there for you to use whenever you feel you need them.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, further deposits are automatically blocked until the period resets. Limits take effect immediately when reduced; increases require a 24-hour cooling period.
Spend Limits
Set a cap on the total amount you can wager (not just deposit) within a defined period. Spend limits help you track your actual betting activity — not just how much you fund your account — giving you a more accurate picture of your gambling behaviour.
Session Time Limits
Set a maximum duration for any single gambling session. When your session time limit is reached, you will receive an on-screen alert and be automatically logged out. This tool is especially helpful for preventing unnoticed extended play sessions.
Time-Out (Cool-Off)
Take a short break from gambling for a defined period — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is suspended for all betting and gaming activity. The time-out cannot be reversed once activated.
Self-Exclusion
Exclude yourself from the 1baji Platform for a minimum of 6 months, or permanently. Self-exclusion is the most powerful tool available — it is irreversible for its chosen duration and blocks all access to your account including login, deposits, and betting.
Reality Checks
Enable regular on-screen reminders that display how long you have been playing, how much you have wagered, and your net profit or loss for the session. Reality checks interrupt the flow of play and help you make informed decisions about whether to continue.
Deposit & Spend Limits
Deposit and spend limits are among the most effective tools for keeping your gambling within a budget you have consciously decided on — before you start playing, not in the heat of the moment. Setting a limit in advance removes the temptation to keep funding your account during a losing streak, and it ensures that your gambling expenditure remains proportionate to your personal finances.
How Deposit Limits Work
You can set a maximum deposit amount that applies over a daily (24-hour), weekly (7-day), or monthly (30-day) period. Once your cumulative deposits reach your chosen limit within the active period, all further deposit attempts — whether via bKash, Nagad, Rocket, Upay, or card — will be automatically declined until the period resets.
- Reducing a limit: Takes effect immediately. If you lower your daily deposit limit from ৳5,000 to ৳2,000, the new lower limit applies from the moment you save the change.
- Increasing a limit: Subject to a mandatory 24-hour cooling-off period before the higher limit becomes active. This delay is intentional — it gives you time to reconsider whether an increase is genuinely appropriate for your financial situation.
- Removing a limit entirely: Also subject to a 24-hour delay. You cannot instantly remove a deposit limit that is currently active.
How Spend Limits Work
Spend limits cap the total amount you can wager across all games and sports markets within a defined period — not just what you deposit. Because deposited funds can be recycled through winnings back into further bets, a spend limit gives you a more accurate control over your total gambling activity. Spend limits are set and managed in the same way as deposit limits, with the same cooling-off rules for increases.
Setting a Realistic Budget
When deciding on a deposit or spend limit, a useful rule of thumb is to treat gambling expenditure like any other discretionary entertainment budget — money you can genuinely afford to lose without affecting your rent, food, utilities, bKash savings, or other financial commitments. Never set your limit higher than the amount you could lose completely without it causing you financial hardship.
Budget Before You Play
The most effective time to set a deposit limit is before you make your first deposit — not after a losing session. Log in, navigate to Responsible Gaming settings, and set your weekly or monthly limit as part of your account setup routine.
Time-Out Features
A time-out — sometimes called a "cool-off" period — is a short-term break from gambling on the 1baji Platform. It is designed for players who feel they need a pause but are not yet ready to commit to a longer self-exclusion period. A time-out can also be used proactively, before any problem has developed, simply as a regular mental health habit.
Available Time-Out Durations
1baji offers the following time-out options, all of which can be activated instantly from your account settings:
- 24 hours — A single day away from gambling. Useful if you have had a frustrating session and want to prevent chasing losses.
- 48 hours — A weekend break. Useful if you notice you are playing more heavily at weekends.
- 7 days — A full week's break. Gives you enough time to reset perspective on your gambling habits.
- 30 days — A month-long break. Recommended if you have been playing more frequently than you intended, or if gambling has started to feel like a compulsion rather than a choice.
What Happens During a Time-Out
Once a time-out is activated, your account is immediately suspended for all gambling activity. You will not be able to log in, deposit funds, place bets, or play any casino games or slots for the duration of the time-out. Your account data, balance, and history are preserved in full — the time-out is a temporary suspension, not a closure.
During a time-out, 1baji will also suppress all marketing communications to your registered email address and mobile number. You will not receive promotional emails, SMS bonus alerts, or any other gambling-related communications for the duration of your break.
Time-Out Cannot Be Reversed
Once a time-out is activated, it cannot be shortened or reversed for any reason — including by contacting customer support. This irreversibility is a deliberate feature. It ensures that the tool is genuinely protective, not something that can be undone the moment you experience the urge to play again. Please choose your time-out duration carefully before confirming it.
How to Activate a Time-Out
Log in → Account Settings → Responsible Gaming → Time-Out. Select your preferred duration and confirm. The time-out takes effect immediately. You will receive an email confirmation at your registered address.
Self-Exclusion Programme
Self-exclusion is the most comprehensive responsible gaming tool available at 1baji. It is designed for players who recognise that gambling has become, or is becoming, a serious problem in their lives and who want a firm, long-term barrier between themselves and the 1baji Platform. Self-exclusion is free, immediately effective, and cannot be reversed for its chosen duration.
Available Self-Exclusion Periods
- 6 months — The minimum self-exclusion period available at 1baji.
- 1 year
- 3 years
- 5 years
- Permanent — A permanent self-exclusion is irreversible. Your account will be permanently closed and you will not be able to re-register on the 1baji Platform using the same identity details.
What Self-Exclusion Covers
During a self-exclusion period, your 1baji account will be fully deactivated. You will be unable to log in, deposit, bet, or access any gambling content on the Platform. All pending withdrawals of funds already in your account will be processed to your nominated payment method (bKash, Nagad, Rocket, or Upay) within 3–5 business days of the self-exclusion being confirmed.
1baji will also permanently remove you from all marketing lists. You will receive no further promotional emails, SMS messages, or bonus notifications for the duration of your self-exclusion. Attempts to re-register a new account using the same NID, phone number, or email address during an active self-exclusion period will be automatically rejected.
How to Request Self-Exclusion
You can initiate self-exclusion in two ways:
- Via account settings: Log in → Account Settings → Responsible Gaming → Self-Exclusion. Select your desired exclusion period and confirm. The exclusion takes effect within 15 minutes of confirmation.
- Via email: Send an email to [email protected] from your registered email address with the subject line "Self-Exclusion Request". State your account username and your desired exclusion period. Our responsible gaming team will process your request within 1 business hour and confirm by email when it is active.
Reversing a Self-Exclusion
A self-exclusion cannot be reversed before its chosen end date under any circumstances. This is not a bureaucratic restriction — it is a deliberate design decision made in your best interests. If you are approaching the end of a timed self-exclusion period and wish to return to the Platform, you will be required to go through a short review process that includes re-confirming your identity and acknowledging that you have read and understood 1baji's responsible gaming resources. A permanent self-exclusion cannot be reversed under any circumstances.
Urgent Self-Exclusion
If you need to self-exclude immediately and cannot access your account settings, email [email protected] with "Self-Exclusion Request" as the subject. Our team will action your request within 1 business hour, 24 hours a day, 7 days a week.
Recognising Problem Gambling
Problem gambling does not always look the same — it can develop gradually, and it often affects people who would never describe themselves as having a "gambling problem". The warning signs below are not a diagnosis; they are indicators that it may be time to reflect honestly on your relationship with gambling and consider using the protective tools available to you. Recognising these signs early — in yourself or someone you care about — is the first and most important step.
Gambling with money intended for essential expenses such as rent, food, utilities, or bKash savings.
Chasing losses — continuing to play or deposit in order to win back money you have already lost.
Lying to family members or friends about how much time or money you spend gambling.
Feeling restless, irritable, or anxious when you are unable to gamble or when you try to reduce your play.
Needing to gamble with progressively larger amounts to achieve the same level of excitement.
Gambling as a primary way to cope with stress, anxiety, depression, loneliness, or difficult life events.
Repeated unsuccessful attempts to cut back, control, or stop gambling despite genuinely wanting to.
Neglecting work, study, family responsibilities, or social relationships because of time spent gambling.
Borrowing money — from friends, family, or financial services — specifically to fund gambling activity.
Spending extended, uninterrupted sessions gambling — losing track of time or skipping meals to continue.
Support & Getting Help
You do not have to deal with a gambling problem alone. Help is available — from 1baji's own responsible gaming team and from dedicated professional support services. Reaching out is a sign of strength, not weakness. The earlier you seek support, the easier it is to regain control.
1baji Responsible Gaming Team
Our responsible gaming team is available 24 hours a day, 7 days a week. Whether you need help activating a deposit limit, requesting a time-out, initiating self-exclusion, or simply want to talk through your concerns with someone, we are here to help — confidentially and without judgment.
Contact us at:
[email protected]Please use the subject line "Responsible Gaming" so your message reaches the right team immediately. We aim to respond to all responsible gaming enquiries within 1 business hour.
National Mental Health Helpline (Bangladesh)
Kaan Pete Roi is a Bangladesh-based emotional support and mental health helpline staffed by trained volunteers. If gambling is affecting your mental health or emotional wellbeing, they can provide confidential support in a non-judgmental environment.
Talk to a Healthcare Professional
Problem gambling is a recognised health condition. A doctor, counsellor, or psychiatrist at your local hospital or Upazila Health Complex in Bangladesh can refer you to appropriate support services. There is no shame in seeking professional help.
Your Responsibilities as a Player
Responsible gaming is a shared commitment — between 1baji and you. While 1baji provides the tools, monitoring systems, and support infrastructure described on this page, the following responsibilities rest with you as a registered player on the Platform.
Gamble only with money you can afford to lose. Never use funds earmarked for rent, food, healthcare, utilities, or other essential expenses. Treat your gambling budget as a leisure expense — money spent on entertainment, not investment.
Keep your account credentials secure. Do not share your 1baji username or password with any other person. You are legally responsible for all activity conducted through your account.
Do not create multiple accounts. Each player may hold only one 1baji account. Creating additional accounts to circumvent deposit limits, self-exclusion periods, or bonus restrictions is a violation of 1baji's Terms & Conditions and may result in permanent account closure and forfeiture of any balance.
Use the responsible gaming tools proactively. Do not wait until gambling has become a serious problem to set a deposit limit or activate a time-out. Use these tools as part of your normal relationship with the Platform — before you need them urgently.
Keep your KYC information up to date. If your contact details, mobile number, or email address change, update your account immediately. This ensures that 1baji can reach you with any important account or responsible gaming communications.
Do not gamble under the influence. Avoid placing bets or playing casino games while under the influence of alcohol or any substance that impairs your judgement. Impaired decision-making significantly increases the risk of making bets you would not otherwise make.
Take regular breaks. Gambling for extended periods without breaks increases the risk of losing track of how much time and money you have spent. Use the session time limit tool to enforce automatic breaks, and step away from the Platform regularly regardless of whether you are winning or losing.
Accept that losses are part of gambling. The house edge means that over time, most players will lose more than they win. If you find yourself unable to accept losses without chasing them with further deposits, this is a significant warning sign that warrants immediate use of the responsible gaming tools on this page.
Review Our Full Terms
Player responsibilities related to account conduct, bonus conditions, and platform use are also covered in detail in 1baji's Terms & Conditions. We encourage every player to read them in full before depositing.
Our Commitment to Player Wellbeing
Responsible gaming is not a checkbox for 1baji — it is a core part of how we operate. Every feature on this page exists because we genuinely care about the long-term wellbeing of our players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond.
Free Protective Tools
Every responsible gaming tool — deposit limits, spend limits, time-outs, self-exclusion, reality checks — is completely free to use. There are no fees, no waiting periods for activating protections, and no penalties for using them.
Proactive Monitoring
1baji's platform monitors player activity for behavioural patterns associated with problem gambling — such as rapid deposit escalation, sustained loss-chasing, or dramatic session length increases. Where patterns are detected, our team may proactively reach out.
Non-Judgmental Support
Our responsible gaming support team is trained to handle sensitive conversations with care and empathy. You will never be judged, pressured, or made to feel embarrassed for reaching out. We are here to help, full stop.
Marketing Suppression
Players who activate a time-out or self-exclusion are immediately removed from all marketing lists. No promotional emails, no SMS bonus alerts, no re-engagement campaigns — for the full duration of their break.
Balance Always Protected
Your account balance is always yours. If you self-exclude, your remaining balance is returned to your verified payment method — bKash, Nagad, Rocket, or Upay — within 3–5 business days. Funds are never withheld due to a responsible gaming action.
Strict Age Verification
Every player must pass KYC age verification before their first deposit is processed. 1baji uses identity document checks to confirm that no player under 18 can access real-money gambling on the Platform.
Play Smart. Stay in Control. Enjoy 1baji.
Now that you know how 1baji protects you, explore cricket betting, live casino games, and slots — with full confidence that your safety tools are ready whenever you need them.